CDK Global Launches Fortellis Automotive Commerce Exchange Platform
The plug-and-play platform is designed to allow developers, OEMs, and dealers to leverage, build, innovate, and securely integrate solutions and workflows. According to company officials, the platform makes designing, building and publishing new solutions a simple administrative function.
LAS VEGAS — CDK Global today announced the launch of the Fortellis Automotive Commerce Exchange, a plug-and-play platform designed to allow developers, OEMs, and dealers to leverage, build, innovate, and securely integrate solutions and workflows to transform business.
Powered by a technology engine equipped with universal connections and protocols and designed to enable a true exchange of data in an open and secure global network, the platform allows for easy integration of capabilities designed to increase sales, operation efficiency, and profitability for dealers and OEMs.
Software developers can offer customers new solutions in a secure ecommerce environment, while dealers can find new solutions and connect them with others to develop unique and customer experiences that provide new efficiencies.
“We recognized that our industry is ready for an entirely new and collaborative approach to address the major roadblocks that are impeding innovation that leads to better customer experiences,” said CDK Global CEO Brian MacDonald. “We have been listening, and we know the entire industry wants faster and simpler ways to create solutions that can build a competitive advantage. Given the primary role that CDK plays in the industry, along with its technological scale, we are uniquely positioned to reimagine how the automotive industry connects and to bring Fortellis to life.”
At its core, Fortellis is about enabling connections and building communities. Many innovations and services are being created today, but there is no universal way to connect them to dealer workflows or with each other to create entirely new experiences. Fortellis allows publishers of advanced solutions and consumers of those solutions to come together in a collaborative community to work better, faster and smarter.
“When we look at all the systems and tools that dealers need to keep up with the changing marketplace, there is no easy way to weave together new solutions without a significant amount of custom development and integration,” said Rajiv Amar, executive vice president and chief technology officer at CDK Global. “Fortellis streamlines the process for dealers and OEMs as well as software developers, allowing them to easily select and combine the solutions and services they want without reinventing the wheel each time. And it makes changing those services a simple administrative function.”
Originally posted on F&I and Showroom
More Dealer Ops

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
Read More →
Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
Read More →
Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
Read More →
Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
Read More →