Erratic shifts in demand, rising prices and increasing fraud risks in automotive lending are making it more difficult for dealers to manage finance-and-insurance performance using traditional end-of-month reporting.

As conditions become more volatile, dealers are under pressure to gain real-time visibility into performance and strengthen fraud prevention in the transaction process.

JD Power has launched a new Dealer Solutions division led by industry veteran Doug Betts, bringing together Darwin’s F&I suite and Chrome Data Solutions to help dealers manage F&I operations with more timely data and integrated tools.

The first two solutions include:

• F&I Performance: A real-time dashboard that consolidates JD Power data with dealership systems, sales tools and other operational inputs to provide live visibility into sales volume, productivity, and progress toward goals, allowing dealers to manage performance throughout the month instead of reacting at the end. 

• ID Verify: An identity-verification tool embedded directly into F&I menu workflows that allows dealers to validate customer identity at the point of sale and automatically connect verification to downstream processes without using separate systems.