auto dealer in black and red logo
MenuMENU
SearchSEARCH

Independent Dealers Bearish on Market, Customer Traffic, Survey Shows

According to the latest NIADA Business Confidence survey, dealer outlook for Q3 retail sales growth was less optimistic than growth expectations for the second quarter, although there was an uptick in the number of respondents who thought sales would remain the same.

by Staff
June 16, 2016
2 min to read


ATLANTA — Equifax reported this week that the latest National Independent Automobile Dealers Association (NIADA) Business Confidence Survey shows that independent dealers anticipate sales growth to slow during the third quarter.

Conducted during the second quarter, the survey shows that 44% of the 150 independent dealers polled believe there would be growth during the third quarter. That’s down 12% from the 56% of dealers who said they expected sales growth to continue in the second quarter.

Additionally, 48% of respondents anticipate floor traffic to remain consistent with the prior quarter. Fifty-one percent believe overall economic conditions in the auto industry will remain unchanged.

Forty-three percent said they believe sales volume will remain the same, compared to 34% who thought there would be no change during the second quarter. Equifax officials said that could point to a leveling off of the market.

“While there are some indicators that show slightly less growth, dealers still see the industry as stable …,” said James Giamalvo, vice president of dealer services at Equifax.

The latest Business Confidence survey also showed that independent dealers also see additional opportunities outside of car sales, most notably in the service department. According to Equifax, the percentage of dealers expecting to hire service personnel nearly doubled from 21% in the previous quarter’s survey to 39%.

The survey also showed a clear trend toward the use of digital marketing channels, with 95% of respondents indicating that they plan to maintain or increase their investment in digital marketing.

For more on the survey, click here.


Originally posted on F&I and Showroom

More Digital

Auto Dealer Today, Dealer Debrief, 06/04/2026 with Lauren Lawrence
Digitalby Lauren LawrenceJune 4, 2026

Dealer Debrief: New Technician Credential & Vehicles for Change

In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.

Read More →
Auto Dealer Today, Dealer Debrief, 05/28/2026, with Lauren Lawrence
Digitalby Lauren LawrenceMay 28, 2026

Dealer Debrief: Dealer's Choice Awards

In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.

Read More →
Man smiling at camera.
Digitalby StaffMay 18, 2026

JD Power Launches F&I Performance, ID Verification Tools

The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.

Read More →
Ad Loading...
Photo of Buick Envista moving down road flanked by trees
Digitalby Hannah MitchellMay 8, 2026

Advanced Safety Features Make a Difference

GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.

Read More →
Portrait of Cox Automotive President Steve Rowley alongside company logo, representing acquisition of Fullpath to enhance AI-driven data and marketing solutions for auto dealers.
Digitalby StaffApril 24, 2026

Cox Automotive to Acquire Fullpath

The company says the deal brings artificial intelligence-native data and marketing infrastructure to its dealer network for a unified platform.

Read More →
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
Dealer OpsApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Ad Loading...
Dealer Debrief 03/31/2026 with Lauren Lawrence. headshot of Lauren Lawrence. Auto Dealer Today logo.
Digitalby Lauren LawrenceMarch 31, 2026

Dealer Debrief: EV Sales, Brand Loyalty & More

In this week's Dealer Debrief, host Lauren Lawrence covers EV sales, tire brand loyalty, and new industry executive leaders.

Read More →
Scott Worthington, vice president of product management at Reynolds and Reynolds, stands indoors in front of large windows wearing a navy blazer and white shirt.
Digitalby StaffMarch 3, 2026

Reynolds, Corpay Partner to Enhance Dealership Payables

The new connection between the companies is designed to help digitize payments, targeting smoother transactions for automotive dealers.

Read More →
mechanic filling out clipboard while inspecting under hood of vehicle
DigitalMarch 1, 2026

Owner Retention Stakes Have Never Been Higher

Service advisers represent dealerships’ foundation in fostering ongoing customer loyalty, and they must maintain certain standards to keep that foundation strong.

Read More →
Ad Loading...
Headshot of Zach Shefska, CEO of CarEdge, alongside the CarEdge logo on a blue background.
Digitalby StaffFebruary 24, 2026

Free Public Scoring System Rewards Honest Dealer Prices

CarEdge Dealer Transparency Index is based on verified quotes, and retailers can be rewarded with badges and other marketable proofs of honest pricing.

Read More →